Terms & Conditions

Postage & Packaging
All our products are handmade to order and we aim to dispatch within 2 weeks. However, if you need your item sooner, please let us know and we’ll do our best to meet your requirements. All orders will be sent by courier.

Payments
You can order online and pay through the website using PayPal (please note you do not need a PayPal account to do this). This method assures you of security and confidentiality. Using this system we have no access to your credit card information, we simply receive a notification that the amount has been debited. The cost of this system is entirely borne by us, in the interests of maintaining your confidentiality and security.

Copyright
Copyright in the design, text, graphics and photographs contained in the website is held by Tiffany Jayne Designs.

Confidentiality
We do not supply our ‘mailing information’ to third parties but do use it to advise our clients of goods we feel may be of interest to them, unless expressly instructed otherwise in writing. Information supplied to us may be stored on a computer system for our convenience, but will not be supplied to any outside agency.

Returns & Refunds
We hope you will be delighted with your purchase. However if you are not satisfied please inform us within 7 days and return the items within 14 days with their original packaging, in a secure parcel, and in its original condition. We will then a full refund. We regret we cannot refund postage, unless the item is faulty.

Please contact tiffy@tiffanyjayne.co.uk if you require any further information.

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